New Caledonia’s Postal and Telecommunication Service (OPT-NC) is a public stakeholder in the country’s planning and its economic development, which provides public services in the spirit of entrepreneurship to serve New Caledonians.
The OPT-NC is 100 % self-sufficient from a financial standpoint and fully funds all the operations necessary to fulfil its public service mission without subsidies from France, the Government of New Caledonia or any other institution.
A specific status
The OPT-NC has been a Commercial and Industrial Public Company (EPIC) since 1958 which was transferred to New Caledonia in 2003.
Planner and Developer
Create conditions conducive to social cohesion and economic development,
Intervene directly to help beneficiaries.
Act in the general interest,
Participate in the country’s cultural, social and economic development to benefit New Caledonians,
Facilitate proximity and access to our services,
Bridge the digital divide.
Build infrastructures (networks, technical buildings, agencies …),
Ensure Digital Development (actions and projects to benefit collectivities),
Deliver essential postal, banking, and telecommunication services across the country,
Implement an adapted pricing policy.
4 sectors of activity
EVERY DAY MORE THAN 1 100 EMPLOYEES WORK TO PROVIDE THE BEST SERVICES ACROSS NEW CALEDONIA THANKS TO :
A sales network
Customer Relations Centre
(Customer Relations Network (1000), Phone Directory Service (1012), the Hotline (1013) and Financial Centre.
1 694 000 customers served over the counter | 390 000 calls processed by Customer Care (1000) | 450 000 calls taken by the phone Directory Service (1012) | 52 683 CCP accounts opened
A Technical Centre Network
449 mobile relays activated | 28 000 customers connected to the fiber optic network
A distribution Network
Mail Distribution Centre (CDC)
Mail Processing Centre (CTP)
57 mail delivery routes | 45 mobile postal service routes | 55 800 PO boxes covered | 70 000 letters | 1 000 packages processed every day
A story anchored in New Caledonia's landscape
Discover the key milestones in the OPT-NC’s development.
OFFRATEL is the biggest internet service provider in New Caledonia
through its commercial brand Lagoon
Numerous actions that benefit New Caledonians
- Roll-out of the fiber optic network
- Expansion of the 4G network
- Securing networks
- Improving accessibility to services (roll-out of IBPs and ATMS)
- Commitment to sustainable development
Our Contribution to the country
The OPT-NC is a stakeholder in the country’s social, cultural and economic development for all New Caledonians and contributes to providing equal opportunities, the country’s economic attractiveness, and the increased competitiveness of New Caledonia’s economy.
Key 2021 figures
24,2 Bn XPF
22,7 Bn XPF
23,6 Bn XPF
597 M XPF