New Caledonia’s Postal and Telecommunication Service (OPT-NC) is a public stakeholder in the country’s planning and its economic development, which provides public services in the spirit of entrepreneurship to serve New Caledonians.

The OPT-NC is 100 % self-sufficient from a financial standpoint and fully funds all the operations necessary to fulfil its public service mission without subsidies from France, the Government of New Caledonia or any other institution.

The OPT-NC has been a Commercial and Industrial Public Company (EPIC) since 1958 which was transferred to New Caledonia in 2003.

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Our Vocation

Planner and Developer

Create conditions conducive to social cohesion and economic development,

Intervene directly to help beneficiaries.

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Our Ambitions

Act in the general interest,

Participate in the country’s cultural, social and economic development to benefit New Caledonians,

Facilitate proximity and access to our services,

Bridge the digital divide.

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Our Missions

Build infrastructures (networks, technical buildings, agencies …),

Ensure Digital Development (actions and projects to benefit collectivities),

Deliver essential postal, banking, and telecommunication services across the country,

Implement an adapted pricing policy.

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A sales network

53
agencies

4
Customer Relations Centre
(Customer Relations Network (1000), Phone Directory Service (1012), the Hotline (1013) and Financial Centre.

 


1 694 000 customers served over the counter | 390 000 calls processed by Customer Care (1000) | 450 000 calls taken by the phone Directory Service (1012) | 52 683 CCP accounts opened

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A Technical Centre Network

6
Technical Centers

10
Service Units


449 mobile relays activated | 28 000 customers connected to the fiber optic network

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A distribution Network

2
Mail Distribution Centre (CDC)

1
Mail Processing Centre (CTP)


58 mail delivery routes | 54 mobile postal service routes | 52 500 PO boxes covered | 70 000 letters | 1 000 packages processed every day

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logo lagoon

 

OFFRATEL is the biggest internet service provider in New Caledonia
through its commercial brand Lagoon

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The OPT-NC is a stakeholder in the country’s social, cultural and economic   development for all New Caledonians and contributes to providing equal opportunities, the country’s economic attractiveness, and the increased competitiveness of New Caledonia’s economy.

10,6
Billion XPF in investment
3,6
Billion XPF in tax contribution
47
local events sponsored
1 110
permanent agents
1 622
local service providers and partners
420
resellers
17
Mobilis partners
5
Internet Service Providers

Revenue 
24,2 Bn XPF

Total turnover
22,7 Bn XPF

 


Turnover breakdown

Turnover


Expenses
23,6 Bn XPF

Net results
597 M XPF